By using Bloom's
Website you signify
your agreement
to be bound by the
Conditions and
Disclaimers contained
in this statement.

You must not use this
Website should you
not accept these

Conditions of Use

The Conditions contained herein apply to Bloom Teas Limited (“Bloom”) and its online website: (“Website”), which has an ecommerce facility (“Online Shop”) for selling Bloom’s tea related products (“Goods”) that are marketed on this Website.

By using this Website you signify your agreement to be bound by the Conditions and Disclaimers contained in this statement. You must not use this Website should you not accept these Conditions.

Using this Website for any purpose that is unlawful or prohibited by Bloom’s Conditions of Use can lead to legal action taken against you. Bloom’s Conditions of Use do not affect your statutory rights as a consumer.

1. Change or remove (temporarily or permanently) the Website or any part
    of it without notice and is not liable to you for any such change or

2. Amend, delete or add to the Conditions contained in this statement at
    any time and any such changes shall be deemed acceptable
    by you by virtue of your continued use of this Website.

Electronic Communications

When you visit Bloom’s Website or send us e-mails, you are communicating with us electronically. You consent to receive communications from us electronically in return. We will communicate with you by e-mail or by posting notices on this Website or via our social media pages 'BloomTeasLondon' on Facebook and Twitter.

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. 

License & Website Access Cont. 

Bloom without express written consent. You may not use any Meta tags or any other "hidden text" utilizing Bloom’s name or trademarks (registered or unregistered) without the express written consent of Bloom. Any unauthorized use terminates the permission or license granted by Bloom. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to this Website’s homepage of so long as the link does not portray Bloom, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Bloom logo or other proprietary graphic or trademark (registered or unregistered) as part of the link without express written permission.

Goods bought from the Online Shop

Placing an order for Goods using Bloom’s Online Shop constitutes an OFFER, which can then be accepted by Bloom by the despatch of those Goods ordered. Errors & omissions accepted.

Bloom will take payment for Goods ordered using PayPal, when the order is placed and not at the time of despatch. Goods ordered will only be despatched once the payment has been completed by PayPal.

Any offers must be used in accordance with the offer advertised and may be revoked by Bloom at any time. Promotional codes can be entered on the checkout page and the advertised discount will be automatically applied.

Goods ordered before midday (12H00 GMT) on weekdays only (except UK public holidays) may be processed for despatch the same day. Orders placed after midday (12H00 GMT) will be processed for despatch the next working day. Bloom will endeavour to process orders within 2 working days.

Goods bought from the Online Shop Cont.

Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself. Despite our best efforts, some Goods may be mispriced. If the correct price is higher than our List Price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation by email.

Note: Bloom Teas are zero rated for VAT (0%) as stipulated by HMRC.

All items purchased from Bloom are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our transfer of Goods to the chosen carrier (e.g. DHL).

Security Statement 

Bloom uses PayPal (a third party payment specialist) because it is Safer, Faster, and a more secure way to pay online. PayPal will provide Bloom with your shipping address for the Goods and your billing address to complete your transaction with us. We will only use your contact information that we receive from PayPal lawfully (in accordance with the Data Protection Act 1998) in order to process your order, execute timely delivery thereof or otherwise deal and provide information about the payment. By visiting this Website, you are accepting the practices described in this Privacy Policy.

When you pay with PayPal your financial details are never shared with Bloom, so you’re more protected against fraud.

Disclaimers & Limitation of Liability Cont.

services included on or otherwise made available to you through this Website; their servers; or electronic communications sent from Bloom are free of viruses or other harmful components (e.g. malware) that can be destructive to your computer system.

Bloom does not accept any responsibility for the content and functionality of any websites linked to via this Website, nor does Bloom endorse their business products and / or services. If you find errors with any of the external links provided on this Website, please contact or call us on +44 (0) 203 489 8404 (Office hours: 09H00 – 17H00 Monday to Friday) and Bloom will rectify the error.

Note: Navigating URL links away from this Website will take you to websites that are not covered by Bloom’s Privacy Policy and we strongly recommend you check their respective privacy policies before submitting any personal information (e.g. our payment specialist – PayPal).

Bloom will not be liable for any damages of any kind arising from the use of this Website or from any information, content, materials, products (including software) or services included on or otherwise made available to you through this Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

The contents of this Website do not constitute advice and should not be relied upon in making or refraining from making any decision. The health-benefitting properties that Bloom suggests for each ingredient are well-known yet inconclusive, so Bloom encourages users to independently investigate their remarkable healing properties further and consult a doctor for medical advice if you have any concerns about the ingredients used in each product.


Please review our Privacy Policy, which also governs your visit to this Website, to understand our practices.

Ownership & Intellectual Property Rights

All Copyright, Trademarks (registered and unregistered) and Intellectual Property relating to Bloom’s business practices, including without limitation the Website design, service names, text, graphics, logos, images, digital downloads, scripts, data compilations and software (e.g. source codes) will remain the sole property of Bloom, or its third party content suppliers and protected by Copyright Law of the United Kingdom and International Copyright Laws. Bloom’s Copyright, Trademarks (registered and unregistered) and trade dress may not be used in connection with any product or service that is not Bloom’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Bloom.

License & Website Access 

Bloom grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of Bloom. This license does not include any resale or commercial use of this Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Bloom. You may not frame or utilize framing techniques to enclose any trademark (registered or unregistered), logo, or other proprietary information (including images, text, page layout, or form) of


Delivery times are dependant on the chosen carrier and service. Bloom will use all reasonable endeavours to ensure their timescales are maintained. Bloom shall not be responsible for despatched items that are delayed by the chosen carrier, especially during peak delivery periods (e.g. Christmas) or during adverse weather conditions and Force Majeure.

For international door-to-door delivery we request you contact us for a quote for a cost-effective service that’s reliable with end-to-end tracking. Bloom is not responsible for any Import Duties or additional shipping payments (i.e. goods release) for Goods despatched outside the UK. Charges may be payable by the customer upon receipt of delivery and should be investigated prior to ordering from Bloom’s Online Shop. Bloom advises all customers to make a note of their respective order number(s) for any queries relating to the aforementioned.

Bloom reserves the right to suspend, modify or amend Goods advertised on the Website (or any part thereof) at any time. The Goods shown on this website are a fair representation of the actual items, although minor details may occur with ongoing product development. All Goods offered are subject to availability.

Bloom attempts to be as accurate as possible with all product descriptions, but does not warrant that information, content, materials, products (including software) or services relating to products and their descriptions is accurate, complete, reliable, current, or error-free. If a product offered by Bloom itself is not as described, your sole remedy is to return it in unused condition within 7 days of the date of your purchase. Any costs incurred for posting the Goods back to Bloom will be at the customer’s expense and returned Goods will only be accepted in the original packaging.


You don’t have to type in your card details each time you pay, so you can check out faster online. If you don’t have a PayPal account you can enter your bank card details and securely pay as you normally would.

PayPal is the preferred web payment method in the UK because it’s a smarter, savvier way to pay online in just a few clicks. All you need is your email address and a password.

Disclaimers & Limitation of Liability

This Website and all information, content, materials, products (including software) and services included on or otherwise made available to you through this Website are provided by Bloom on an “AS IS” and “AS AVAILABLE” basis, unless otherwise specified in writing.

Bloom makes no representations or warranties of any kind, express or implied, as to the operation of this Website or the information, content, materials, products (including software) or services included on or otherwise made available to you through this Website, unless otherwise specified in writing. You expressly agree that your use of this Website is at your sole risk.

To the full extent permissible by English Law, Bloom disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

Bloom does not warrant that the functionality of this Website will be uninterrupted or error free, that defects will be corrected or that this Website; information, content, materials, products (including software) or


In the event that English Laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Governing Law & Disputes

Bloom’s Conditions of Use contained in this statement, pertaining to the use of this Website and purchasing Goods from the Online Shop, shall be governed by and construed in accordance with English Law and all parties must submit to the exclusive jurisdiction of the English Courts.


By using this Website you agree to indemnify and hold Bloom (including its directors, employees and official agents) harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Bloom arising out of any breach by you of the Conditions of Use or other liabilities arising out of your use of this Website and / or Goods purchased from the Online Shop.

Bloom Teas Limited
14 Hanover Street
Hanover Square
United Kingdom